Dear customers! The security of transactions may be compromised due to circumstances beyond the control of our service. To prevent this from happening, we recommend that you familiarize yourself with the following rules for converting electronic currency:
- When crediting payments, check only the actual receipt of funds to your bank account balance through your personal account. SMS messages, PUSH notifications, emails and other notifications are often used by fraudsters and are never a guarantee of crediting a payment.
- Be extremely careful when filling in the application fields. If the user makes mistakes in the details, the service is not responsible for any possible consequences.
- Pay special attention to the details provided by the service. If you make a mistake when entering the details provided by the service, you send your own funds to an unknown destination without the possibility of their return.
- If you are offered to make a payment in a way different from that specified in the instructions for using our service, refuse to make the payment and inform our specialist about the incident. The same applies to payments for applications not created by you personally;
- Avoid transferring funds owned by third parties through your own bank accounts. There are known cases where such transactions for a fee resulted in the account owner becoming an accomplice to a financial crime, unaware of the fraudsters’ malicious intent;
- If you receive suspicious messages on our behalf from profiles similar to ours (or others), refrain from following these requirements and report the incident to our support service.
With care for your financial well-being perfect-change